Privacy Policy
Effective Date: [February 8, 2026]
Better Tax Inc. ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, services, communications, and related platforms.
By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Social Security Number or Tax Identification Number (when required for tax services)
- Financial and tax-related information necessary to provide requested services
b. Non-Personal Information
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
- Cookies and tracking technologies
2. How We Use Your Information
We use collected information for the following purposes:
- To provide, manage, and improve our tax preparation and related services
- To verify identity and comply with legal and regulatory obligations
- To communicate with you regarding your account, appointments, filings, and service updates
- To send transactional messages and notifications
- To send marketing and promotional communications, where consent has been provided
- To process payments and maintain accurate records
- To protect against fraud, unauthorized access, or misuse of our services
3. Text Messaging and Communications
By providing your phone number and opting in, you consent to receive text messages from The Tax Family, including transactional, informational, and marketing messages as applicable. Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP.
Consent to receive text messages is not a condition of purchase or service.
4. Sharing and Disclosure of Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With trusted service providers and vendors who assist in delivering our services
- With financial institutions, payment processors, or software providers necessary to complete transactions
- With government agencies or regulatory bodies as required by law
- To comply with legal obligations, court orders, or lawful requests
- To protect the rights, property, or safety of The Tax Family, our clients, or others
All third parties are required to maintain confidentiality and security standards consistent with this Privacy Policy.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website performance, and improve services. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.
7. Your Rights and Choices
Depending on applicable laws, you may have the right to:
- Access and review your personal information
- Request corrections or updates to inaccurate information
- Request deletion of certain personal data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
Requests may be submitted using the contact information below.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised policy with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Information
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
968 Centaury Dr Poinciana, FL 34759
Email: [email protected]
Phone: +1 321-366-2285
This Privacy Policy is intended to comply with applicable privacy, consumer protection, and communications regulations, including SMS and marketing consent requirements.